Albany Stratton VA Medical Center Albany, NY offers a variety of health services to meet the needs of our nation's Veterans. For additional contact information you may also view our phone directory or A to Z List of Services.
Your patient advocate can assist with questions and concerns regarding VA care, benefits, policy or procedures.
If you, or a Veteran you care for have not been able to resolve important issues related to VA through other means of communications please contact the Patient Advocate at your VA medical center or e-mail using the VA National Inquiry Routing & Information System (IRIS) link below.
VA National Inquiry Routing & Information System (IRIS)
For questions and assistance with all matters related to the Department of Veteran's Affairs, the Inquiry Routing & Information System (IRIS) has information covering all VA Departments, services, benefits and the ability to submit questions using their secure site.
Use TelCare for health care questions if after hours or when you're away from home. Toll-free 1-888-838-7890.
The VSC provides information about how to access VA health care, eligibility, and health benefits. Staff also assist Veterans with DoD/TRICARE, MCCF Billing, Veterans identification cards and general questions.
Toll-Free Call Center: 888-823-9656
Call Center Hours: 8:00 a.m. - 6:00 p.m.
Albany: (518) 626-6711