Consolidation Efforts in the North Country Provides First Step in Plan to Enhance Veteran Healthcare - Albany Stratton VA Medical Center Albany, NY
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Albany Stratton VA Medical Center Albany, NY


Consolidation Efforts in the North Country Provides First Step in Plan to Enhance Veteran Healthcare

June 2, 2015

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Peter Potter, Albany Stratton VA Medical Center





Consolidation Efforts in the North Country Provides First Step in Plan to Enhance Veteran Healthcare

VA To Boost North Country Access to Primary, Specialty and Community Services


The Department of Veterans Affairs (VA) is proud to serve our nation’s Veterans by providing the best comprehensive care available, resulting in improvements in access to primary care, more specialty care, Telemedicine, medical advances including coronary artery stenting, robotic surgery, and advanced endoscopy, significant growth in mental health services, and a care network to keep Veterans at home.   


To maximize accessibility and enhance and expand services for Veterans in the North Country, Albany Stratton VAMC will deactivate the Franklin County (Malone) Community Based Outpatient Clinic (CBOC).  This deactivation will improve the services offered to our Veterans in the North Country by ensuring all CBOCS offer Patient Aligned Care Teams; Telemedicine expansion; Telehealth including Telenutrition and Telepharmacy; investments in programs such as Home Based Primary Care and Adult Day Health Care; and, increase opportunities for local community partnerships for services such as advanced medical imaging, physical therapy, and community nursing homes located closer to where Veterans live in North Country communities. 


“VA is proud to serve all our nation’s Veterans by providing the best comprehensive care available and remains committed to providing high-quality health care for the Veterans of Franklin County,” said Darlene Delancey, Interim Veteran Integrated Service Network (VISN) 2 Network Director.  “Realigning our services will enable us to enhance, improve, and support Veteran health programs and initiatives currently not being offered at the Malone location”.


Founded in 1999, the utilization of the Malone CBOC has steadily decreased from a high of 854 Veterans to 665 Veterans currently.  Under the transfer plan, Malone CBOC patients will receive personal letters from Albany Stratton VAMC Director, Linda Weiss, with information regarding how to transfer care to the CBOC of their choice.  Veterans receiving care at the Malone CBOC will be encouraged to transfer their care to one of the nearby CBOC locations including Massena, Plattsburgh, and Saranac Lake, which offer primary care services in addition to integrated behavioral health services, utilize the Patient Aligned Care Team (PACT) model, have Telemedicine and Telehealth capabilities, and have appropriate staffing and the physical space to absorb the current Malone workload.

The Veterans Affairs Enrollee Health Care Projection Model (EHCPM) demonstrates declining Veteran population and enrollee forecasts for future years, with a 60 percent decrease in Veteran population across Franklin, Essex, and Clinton Counties and a 20 to 32 percent decrease in Veteran enrollees across these same counties by FY2033.

In August 2013, the Malone CBOC contract expired; forcing VA to examine the sustainability of the clinic, including accessibility to Veterans and the CBOC’s ability to provide the same level of services provided Veterans at other CBOCs.  VA successfully negotiated several contract extensions in order to allow additional time for VA to fully review the viability of the CBOC while continuing to provide services to Veterans at that location through August 31, 2015.


Albany Stratton VAMC looks forward to enhancing all services provided for our North Country Veterans.